Cancellation Policy

At Kolhapuriwala Chappals, we understand that circumstances may arise that require you to cancel your order. Please read our Cancellation Policy to understand the procedures and conditions for canceling your purchase.

1. Cancellation Eligibility

a. Cancellation Window: You can cancel your order within [number] hours of placing it. After this period, the order may have already been processed and shipped.

b. Custom or Personalized Orders: Custom-made or personalized orders are not eligible for cancellation once the production process has begun.

2. How to Cancel Your Order

a. Contact Us: To cancel your order, please contact our customer support team through our Contact Us page. Provide your order number and the reason for cancellation.

b. Cancellation Confirmation: Our customer support team will confirm the cancellation and provide any further instructions if necessary.

3. Refund for Canceled Orders

a. Refund Process: If your order is eligible for cancellation, we will initiate a refund to the original payment method used during the purchase.

b. Refund Timeframe: The time it takes for the refund to be reflected in your account may vary based on your payment method and financial institution. Please allow [number] business days for the refund to be processed.

4. Non-Cancelable Items

a. Custom-made or personalized items are non-cancelable once the production process has begun.

b. Items that have already been shipped are not eligible for cancellation. In such cases, please refer to our Refund Policy for further assistance.

5. Changes to Cancellation Policy

Kolhapuriwala Chappals reserves the right to modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

For more information on refunds, please refer to our Refund Policy. The terms and conditions related to cancellations are also subject to the Terms and Conditions of Kolhapuriwala Chappals.